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Notary Support Line
Only For Current Assignments: 929-274-4648
Please Do Not Call to Inquire About Getting Assigned,
This Page Has Everything You Need to Know:
Please note: We are currently moving our onboarding process to an automated system that will require you to watch a video which will notify us that you've watched it and understand our processes. Please check back here by July 15th, 2024. Please note: Instructor Beth at Notary Stars has no information about this as we put together the new onboarding- Unlimited Ink & Notary Stars are two separate companies.
Join us every Monday at 5 PST / 8 EST for Monday General Mentorship
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How can I start working with Unlimited Ink Notary?Unlimited Ink Notary does not just assign orders to any Notary who responds to an order. We tend to build teams in our business markets and remain very loyal to our three-tier list of Notaries which consist of First, Second, and Third string notaries. If you are just starting to notice signings in your area from us it is high-likely if you take this FAQ seriously you can become one of our regular Star Notary Signing Agents rather quickly. And the great part about working with us is that if you do it the Unlimited Ink Notary way- you'll probably be doing it right everywhere else too! We manage our Notaries using the popular Notary Management Software, SigningOrder.com. Orders are always sent to all Notaries within a 25-mile radius of a signing location so we can get responses from everyone within the area. If you are one of our preferred Notaries, we never know if you are out on the road with a mobile printer and mobile scanner, or will be, so this increases your chances of getting assigned if so. However, our schedulers are trained to look for the following: Must have a great attitude and team-oriented mentality during the initial assigning of an order. Have an up-to-date annual National Notary Assocation Background Check and NNA Certification (Annually). The link to this profile from SigningAgent.com must also be linked within your SigningOrder.com profile to verify the credentials on demand. We will not seek your link out. Please make sure that you've filled out your SigningOrder.com profile in its entirety. Unlimited Ink prefers Signing Agents who have 500k Errors and Omissions Insurance & Only Those Notaries With 500+ Errors and Omissions insurance will be eligible for White Glove Status in select markets. You Must be listed in SigingOrder.com with a complete profile & profile photo. Som e of our clients require emails to be sent to the signer with a photograph of the Notary who will be arriving for the assignment. Therefore, we will not assign Notaries who do not have a photo or use a company logo. Preference will always go to Signing Agents who have been trained by NotaryStars.com and those who have completed the over 150+ hours of Loan Signing Agent Training. If you have not yet trained at NotaryStars.com you may get 50% off your first month of training using the code INEEDTRAINING Unlimited Ink Notary also accepts Notary2Pro graduates and/or Notary Academy (https://www.mynotaryacademy.com) with the greatest preface given to Notaries who have taken at least 2 of these three courses. Those who have taken 3 or more will move even higher on our list as we believe in Notaries who take training! NOTARIES WHO DO NOT BELIEVE IN ADDITIONAL TRAINING OTHER THAN THE NNA NEED NOT APPLY. Preference will also always go to Notaries who have mobile printers and mobile scanners and are willing to use them. If you see we have a great deal of signings in your area, and you want to work with us regularly- you will need to meet all of these criteria. We do not accept any Notaries word about training because it seems to always bite us in the end. Most Notaries who brag about how great they are and refuse to take training tend to be the most difficult to work with and make the most errors. Requiring training is our first line of defense in hiring the best Notary Loan Signing Agents for our assignments. We work really hard to obtain the business we have to offer Notaries throughout the country and our goal is to protect that business so that we can continue to offer all the Notaries who have helped us grow this company with repeat business to help feed their families. Notaries with excessive Blacklisting scores from other companies will not only not be considered by Unlimited Ink Notary but will also be added to our blacklist as well. We do understand that from time to time even great Notaries may obtain a blacklist mark from another company, but we also know that 3+ blacklist marks mean something is usually off. Here's a little video from one of our owners with the late owner of Notary2Pro discussing advanced training for Loan Signing Agents.
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What kind of signings can I do with Unlimited Ink?Unlimited Ink Notary is a nationwide full-service Signing Agency. We offer seller, buyer, refinance, and more Real Estate type signings. In addition to these types of assignments we also have an array of Attorney and Real Estate clientele who also turn to us for photo assignments. And, we also work with a few reputable debt settlement companies. Being assigned to these types of signings is based on skill level. Experience & Training is necessary for all of our clients. WE DO NOT ASSIGN ASSIGNMENTS BASED ON EXPERIENCE. WE GO BY TRAINING. General notary work is offered to all notaries throughout our service areas. It is mandatory regular notaries take general notary work from time-to-time to ensure our company name is up-held. Just because these file fees are lower does not mean you can sit them out regularly. Regular contractors may lose their place in rotation if they neglect to also participate in General Notary Work as well.
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What are Unlimited Ink Notary's busiest regions?Currently Unlimited Ink Notary offer signings throughout the country, however, we are busier in certain sectors of the country than others. Currently, our busiest cities include: Albuquerque, Asheville, Austin, Birmingham, Boise, Charlotte, Charleston, Chattanooga, Cincinnati, Cleveland, Columbus, Corpus Christi, Colorado Springs, Columbia, Dallas-Fort Worth, Denver, Detroit, Greensboro-Winston, Greenville, Houston, Indianapolis, Jacksonville, Kansas City, Killeen, Knoxville-Morristown, Las Vegas, Los Angeles, Miami, Minneapolis St-Paul, Nashville, New York, New Jersey, Northern Colorado, Oklahoma City, Orlando, Phoenix, Portland, Prescott, Raleigh-Durham, Reno, Richmond, Riverside, Sacramento, Saint Louis, Salt Lake City, San Antonio, San Diego, San Francisco Area, Southwest Florida, Tampa, Tucson, Washington. Select cities located in Arizona, Florida, California, Washington, and Texas can expect 100's of files per month distributed. All other States may range between 50 to 100 files per month. If you are located in these service areas, you will truly want to make sure you have taken Notary2Pro and Notary Stars training to be offered the greatest number of files. Please note, that this does not guarantee you will receive more work if you do not perform at optimal level. However, if you do and you've taken these two training courses you will be offered the greatest number of files.
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How will I get orders through Unlimited Ink?After signing up on SigningOrder.com, you'll receive text messages asking if you're available for signings. You'll respond with your availability via the text message. If you were selected to handle that signing, you'll log-in to SigningOrder.com for details and to download the documents for the signing. All of our orders are processed through:https://orders.unlimitedinknotary.com/admin/login To access your order you must use the email we send your order to and your password. If you do not know, or remember, your password you may hit password reset to have a password reset sent to you.
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What is the dress code for Unlimited Ink?Notaries should be dressed business casual. Notaries may not wear company logos from their own signing agency or name tags displaying other company names. Business casual is not a preferred dress but mandatory for all Unlimited Ink Signings. Unprofessional Dress Reports will result in non-payment as it is strictly written within our contract. Notaries should consider wearing a mask as part of their uniform no matter what the signers request and no matter if you are vaccinated. Because you are traveling into and out of so many people's homes you should be wearing a mask for social responsibility.
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What kind of mobile printer do you suggest?For mobile printing we suggest the Brother HL-L2300D Lots of notaries wonder- where do I plug it in? That's easy- at your client's home! This wonderful device fits in a PostMates bag or a sturdy grocery bag. Never miss a signing with this beautiful printer. If your clients contact you last minute, always offer to print all legal (never all letter). Once they know you have a mobile printer, they'll call you all the time! And, Unlimited Ink Notary prefers notaries with mobile printers and scanners!
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What kind of mobile scanner do you suggest?For mobile printing we suggest the Brother ADS-1250W Lots of notaries wonder- where do I plug it in? That's easy- at your client's home! This wonderful device fits in a PostMates bag or a sturdy grocery bag. Scans are quick and of excellent quality. When you accept a last minute assignment, let your clients know you can scan back before leaving the table.
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I forgot my password and I can't login!If you have forgotten your password or can't login please stop and check that you are signing into: https://orders.unlimitedinknotary.com/admin/login Click, "Forgot Password" and a password reset will be sent to you. If you are experiencing further troubles, you may email support at: support@signingorder.com Unlimited Ink Notary does not manage your password or have access to your passwords at SigningOrder.com so you will need to work directly with Signing Order if you are experiencing login issues.
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What are your payment terms?We actually do not have a set payment date as our clients get to choose their payment schedules. However, we strive to pay all orders within 30 to 45 days of signing. The reason we do not have a set payment date is we pay our notaries the day after our clients pay us (per our contractor agreement). Our agreement does allow for us to make payment up to 90 days after a signing, but this RARELY happens. We have direct relationships with our clients, and we make sure that we stay on top of our billing with them. If you wish to discuss payments, you must email us at: accounting@unlimitedinknotary.com If you prefer to call/text about payments, you must use 602.492.5187
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How will I be contacted for signings and share my availablity?We do not need to know your availablity for signings. Signings are sent out as a text message from our order number (888)-250-6211. Regular notaries store this number with a special text tone so they know it's us asking them if they can complete an assignment as our orders get filled fast! Please note you can only accept, decline, or counter offer this line. Our fees are generally non-negotionable as well as our scheduling times in major cities.
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When will I get the documents for my assignment?Documents generally arrive 2 hours prior to your assignment. For rushed files they may arrive in less than two hours. We give preference to signing agents who mark themselves as having mobile printers. Ideally, serious signing agents will have a mobile printer. This industry has changed to be a much more 'on-demand' service, and signing agents with a mobile printer and scanner will definitely rise above the rest.
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My file requires scanbacks or return of documents- where do I return them?All scanbacks must be uploaded to our portal online. You will find an upload button in the 'Downloads' section of the order on SigningOrder.com. If you did not download documents, you still must return your scanbacks to the Documents section within your order. Please make sure to click "scanbacks complete," when you are finished uploading to notify our team your scanbacks are ready. Please note these scanning tips within our notary instructions: #1) ALL SCANBACKS MUST BE LEGIBLE ( ABSOLUTELY NO PHONE SCANS) #2) YOU MUST UPLOAD AS FEW FILES AS POSSIBLE WITH EACH FILE (NOT EXCEEDING 15 MEGABYTES) #3) ALL FILES MUST BE UPLOADED TO YOUR PORTAL WHERE YOU DOWNLOADED THE DOCS AND YOU MUST HIT "SCANBACKS COMPLETE". NEVER EMAIL DOCUMENTS REGARDLESS OF INSTRUCTIONS UNLESS ASKED EXPLICITLY BY UNLIMITED INK NOTARY #4) DO NOT SCAN YOUR FILES ON HIGH RESOLUTION SETTINGS!!! ALL UPLOADS MUST NOT EXCEED 15 MEGABYTES PER FILE. IF YOU DO NOT KNOW HOW TO CHANGE YOUR RESOLUTION SETTINGS PLEASE CONTACT YOUR MANUFACTURER #5) YOUR SCAN BACKS MUST INCLUDE THE SAME AMOUNT OF PAGES YOUR FILE HAD WHEN YOU DOWNLOADED. NOTARY INSTRUCTIONS, ID’S, AND REQUESTED DOCUMENTS SHOULD BE SCANNED SEPARATELY AND UPLOADED INDEPENDENTLY. #6) IF YOU ARE PRESENTED WITH A CASHIER'S CHECK AT YOUR SIGNING YOU MUST INCLUDE IT WITHIN YOUR SCANS #7) UPLOADS MUST BE LABELED. EXAMPLE ID FOR… OR PART 1 OF 2 DOCS, ETC.
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What if I have a question about my assignment?For all order related questions, you must use: contact@unlimitedinknotary.com to reach us. If you prefer to call/text about orders, you must use 929.274.4948 to reach us.
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What are the acceptable forms of Signer ID for my signings with Unlimited Ink?Acceptable forms of ID for Real Estate transactions are as follows: A current US (NON-FOREIGN) Passport or a current US Drivers License If you are using anything else as identification you must consult with Unlimited Ink or the assigning Title Agency. Occasionally, with approval, you may validate a signers ID using a credible witness and this form: APPROVED CREDIBLE WITNESS AFFIDAVIT (make sure to update the year manually) We suggest to keep these forms on you at all times. Please note various clients and title agencies may have their own version of this form. This is only approved with by our clients as a last resort.
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How Do I Become A White Glove Notary?In order to become a White Glove Notary for Unlimited Ink Notary you must have completed 200 signings on SigningOrder.com for any company or at least 150 orders for Unlimited Ink Notary exclusively. You must have ZERO negative Feedback or Blacklisted Remarks at the time of becoming a White Glove notary for a period of six months- and you must have completed your last 50 orders for Unlimited Ink Notary without any errors consecutively. In addition to these requirements you must possess a mobile printer, mobile scanner, and possess a Notary2Pro Certification and have attended NotaryStars.com through the 150 hours of training. Avoiding these most common mistakes are also a great way to achieve white-glove notary status:
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I have taken training elsewhere, will you accept that training?"We are happy you have taken the time to invest in training. Our company policies are set in stone because we believe we really hire the best Notaries. We will of course work with you if you've invested in training from other companies, but we will always give preference to those who have taken Notary2Pro, Notary Academy, and NotaryStars.com training. This is because we've had the best experience with those who have taken both of the training courses injunction or at least two courses injunction other than the National Notary Assocation. The combination of both will take you further with us, and with other companies. We have tried using graduates of a variety of courses, but they don't seem to meet our Title and Attorney Clients levels of expectations. If you would like to work with us regularly (part-time or more) you must become a Notary2Pro graduate and take the NotaryStars.com training. These courses will truly prepare you to be a Rock Star Notary Loan Signing Agent no matter whom you are working with! Here's an example of how in-depth we train at Notary Stars!
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Do You Perform Remote Online NotarizationsYes, we do preform Remote Online Notarizations. Currently, the only Remote Online Notaries we hire are trained by NotaryStars.com and must also be listed on www.onlinenotariespublic.com to be eligible for our Remote Online Notary orders.
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